Buckland scoops excellence award for customer service
Buckland Tout-Saints Hotel in South Hams fought off forty competitors to win the award for best customer service across South Devon.
The awards, in association with South Devon College and Herald Express amongst others, recognise standards of excellence in local businesses.
The luxury country house hotel and restaurant, set in 4 ½ acres of rolling woodland and gardens, continually strives to deliver the very best customer service for guests and the efforts were recognised at the ceremony with this award.
Gemma Balaam, General Manager at the hotel, said,
‘I am extremely proud of my team. They are all committed to providing excellent customer service to everyone who visits Buckland Tout-Saints and they work together beautifully, creating a warm and relaxed atmosphere for our guests. We are rewarding them with a Champagne celebration as a big thank you for all their hard work’.
Mark Chambers, Managing Director of the Eden Hotel Collection, added,
‘We are very pleased indeed that Buckland Tout-Saints has been recognised for this award. Customer service underpins everything we do at Eden Hotel Collection and Buckland Tout-Saints is an endorsement of our company ethos. The staff at Buckland are excellent ambassadors for the hotel – this award is all about the team’.
Buckland Tout-Saints Hotel is part of the Eden Hotel Collection, privately owned by Sir Peter Rigby. Sir Peter believes that the strength of the hotels is in their individual nature and the care and attention which comes from a personal ownership and a group of highly capable, dedicated professionals who care about their product, service and performance of the business.
To book a room and experience some of Devon’s award-winning customer service first hand call the hotel on 01548 853 055.
For more information on Eden Hotel Collection visit the website www.edenhotelcollection.com.
